Refund policy and returns

We treat our customers like friends! Thats why you get 100% guarantee on any order. Simply put: If you're not satisfied with the quality of the product, you can return it within 30 days for a full refund. 

Important Stuff:

  • If you have received faulty garment*, wrong item, color and size, email us in 14 days once you received your order at so we can make it right. It can happen from time to time and if it does, you will also receive a GIFT from us! That is, just to say we are sorry we messed up.
  • *All Over Print Apparel: every shirt is uniquely produced using a sublimation method that can create anomalies in some areas, typically under the arm, that leaves small portions of fabric white. We do not exchange/refund for those kind of defects since this is a part of print technique.
  • To be eligible for a return, your item must be unused/unwashed and in the same condition that you received it. 
  • All defective or broken items will be replaced at no additional charge (all costs are covered by Zapps Clothing)
  • Return shipping cost is covered by the customer unless return shipping cost is greater than purchase value. 
  • Before returning any item, please contact us at


Zapps Clothing USA
Dover 19901
Delaware USA

Zapps Clothing Europe
Levstikova cesta 11
1230 Domzale 
Slovenia EU

Zapps Clothing Online Store Accepts: